Return Policy
Tech4All Return Policy
At Tech4All we strive to provide our customers with an excellent shopping experience, including a smooth and customer-focused returns process. Your satisfaction is important to us, and we understand that a product may not always meet your expectations. Please read our returns policy below for a worry-free and efficient handling.
1. Return period
- You have 30 days after receiving your order to request a return.
- To qualify for a full refund, your item must be undamaged, unused, and in its original packaging.
2. Conditions for Returns
- Products must be returned complete and without signs of damage or use.
- Items returned incomplete, damaged or with signs of use may not be eligible for a full refund.
- Please note specific return conditions for products with hygiene requirements, such as wearable devices, which can only be returned unopened.
3. How to Initiate a Return
- Please contact our customer service at Tech4ALLeurope@gmail.com or fill in the return form on our website.
- Our customer service will provide you with a return label and instructions for returning the product.
4. Refund
- After receiving and inspecting your returned product, we will process the refund within 5-7 business days .
- The refund will be made via the same payment method you used for your purchase. Depending on your bank, it may take up to 10 business days for the amount to appear on your account.
5. Exchanges and Replacements
- Should you wish to receive a different product, please contact us to discuss an exchange. If the desired product is not available, we offer a full refund.
6. Return Shipping Costs
- Tech4All covers the return costs for defective or wrong products. In other cases, the return costs are for the account of the customer, unless otherwise stated.
7. Questions or Need Help?
- Our customer service team is here to help you with any questions you may have about our returns policy. Please email Tech4ALLeurope@gmail.com or call us on +32483281539. We will ensure that your returns process is smooth and hassle-free.
At Tech4All we are proud of our products and our service. We thank you for your trust and strive to make your shopping experience as pleasant as possible.